Refund Policy
- please contact us within 7 days of receiving your order.
How to Start a Return:
- Email us at jacollections@gmail.com with your order number and reason for return.
- Once approved, you’ll receive return instructions.
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds:
- Once we receive your return, we’ll inspect it and notify you.
- Approved refunds will be processed to your original payment method within 5–7 business days.
If you have any questions, feel free to reach out to us at jacollections@gmail.com