Refund Policy

  • please contact us within 7 days of receiving your order.

How to Start a Return:

  • Email us at jacollections@gmail.com with your order number and reason for return.
  • Once approved, you’ll receive return instructions.
  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds:

  • Once we receive your return, we’ll inspect it and notify you.
  • Approved refunds will be processed to your original payment method within 5–7 business days.

If you have any questions, feel free to reach out to us at jacollections@gmail.com